आरंभ Legal Documents

Accessibility Statement

आरंभ is committed to making our website usable by everyone — including people with disabilities.

Last updated: August 2026Effective: 1 September 2026
§1

Our Commitment

आरंभ Tours & Travels is committed to ensuring that our website is accessible to the widest possible audience, regardless of technology or ability. We believe that every customer deserves equal access to our tours, rentals, and booking services.

We continuously work to improve the accessibility of our website in conformance with accepted standards and user feedback.

If you encounter any accessibility barrier on our site, please tell us. We take all reports seriously and will work to resolve issues promptly.
§2

Standards We Aim to Follow

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities including:

  • Visual impairments (blindness, low vision, colour blindness)
  • Hearing impairments
  • Motor impairments (limited hand/arm use)
  • Cognitive and learning disabilities
  • Photosensitivity (seizure disorders)
  • Speech impairments
§3

Current Conformance Status

आरंभ's website is partially conformant with WCAG 2.1 Level AA. This means some content does not fully conform to the standard. We are actively addressing identified gaps.

What we have implemented:

  • Semantic HTML5 structure with proper heading hierarchy
  • All images have descriptive alt text
  • Sufficient colour contrast ratios on primary UI elements
  • Keyboard navigability for core booking flows
  • Skip-to-content links on main pages
  • ARIA labels on interactive elements and form fields
  • Responsive design for mobile and tablet devices
§4

Known Accessibility Issues

PDF invoices
Generated invoices are not fully screen-reader accessible. We are working on HTML alternatives.
Image galleries
Vehicle and destination galleries lack full keyboard navigation. Expected fix: Q4 2026.
Map embeds
Google Maps embeds may not be fully accessible to screen reader users. Contact us for text-based directions.
Video content
Tour preview videos do not currently have captions. Captions are planned for Q4 2026.
§5

Alternative Ways to Access Our Services

If you are unable to access any part of our website due to a disability, we offer the following alternatives:

  • WhatsApp Booking — Make a booking entirely via WhatsApp at our support number. Our team will walk you through the process.
  • Phone Assistance — Call us during business hours (9 AM – 8 PM IST) for verbal booking assistance.
  • Email Booking — Email support@aarambhatravels.in with your requirements and we will handle the booking manually.
  • Large-print invoices — Available on request via email.
§6

Feedback & Contact

We welcome your feedback on the accessibility of the आरंभ website. Please let us know if you encounter any barriers:

Email
support@aarambhatravels.in (subject: "Accessibility Feedback")
Response time
We aim to respond within 5 business days to accessibility reports.
Formal complaints
If you are dissatisfied with our response, you may contact the relevant national disability rights authority in India.